Cookies
We use cookies on our website. The purpose of cookies is to improve the content and performance of the website. With the feedback gained from cookies, we are able to develop the website and offer information that meets the needs of the city’s residents better.
In the cookie settings, you can find more information on the cookies used and accept or reject their use. You can also change the cookie settings whenever you wish.
About cookies
A cookie is a small text file that your browser saves on your computer or mobile device when you visit a website. It will not harm your device or files. Cookies cannot be used to spread malware.
The user data we gain through cookies helps us to ensure our website’s technical functionality and improve the quality of our digital services. They allow us to make our website more user-friendly and make it easier for you to find information.
Cookies and the website’s function
Essential cookies are needed for the website to function. The website may also use cookies that are not necessary for the website to function. These cookies are used for purposes such as analytics, monitoring and marketing. These types of cookies can only be used with the user’s consent.
A cookie may be permanently saved on the user’s computer, in which case the website will always remember the user when they visit the website. A cookie may also be session-specific, in which case it will be removed when the browser is closed.
Cookies may be first-party or third-party cookies. First-party cookies are set by the website the user is visiting. Third-party cookies are set by an outside party. Examples of the latter include cookies of social media services embedded on the website.
Used cookies
Usage
We use Polylang for locale management. Read more
Sharing data
This data is not shared with third parties.
Preferences
persistent
Store language settings
Usage
We use WordPress for website development. Read more
Sharing data
This data is not shared with third parties.
Functional
none
Check if cookies can be placed
session
Keep users logged in
session
Store user preferences
Usage
We use Complianz for cookie consent management. Read more
Functional
365 days
Store accepted cookie policy ID
365 days
Store cookie consent preferences
365 days
Store if a message has been dismissed
365 days
Store anonymized statistics
365 days
Read to determine which cookie banner to show
365 days
Store cookie consent preferences
365 days
Store accepted cookie policy ID
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store if the cookie banner has been dismissed
Usage
We use Vimeo for video display. Read more
Statistics
10 minutes
Store and track audience reach
2 years
Store the user’s usage history
Purpose pending investigation
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Usage
We use YouTube for video display. Read more
Marketing/Tracking
session
Store location data
Functional
6 months
Estimate bandwidth
Statistics
session
Store a unique user ID
1 year
Store and track visits across websites
Usage
We use Instagram for display of recent social posts and/or social share buttons. Read more
Marketing/Tracking
1 year
Store ad display frequency
Usage
We use Facebook for display of recent social posts and/or social share buttons. Read more
Marketing/Tracking
2 years
Store last visit
1 year
Store account details
3 months
Store a unique session ID
3 months
Enable ad delivery or retargeting
3 months
Store and track visits across websites
2 years
Provide fraud prevention
2 years
Store browser details
1 year
Store account details
Functional
1 week
Determine screen resolution
90 days
Keep users logged in
90 days
Store a unique user ID
90 days
Provide fraud prevention
session
Store and track if the browser tab is active
session
Store and track if the browser tab is active
Usage
We use Twitter for display of recent social posts and/or social share buttons. Read more
Functional
persistent
Load balancing functionality
Marketing/Tracking
persistent
Store if the user has seen embedded content
Usage
We use LinkedIn for display of recent social posts and/or social share buttons. Read more
Marketing/Tracking
2 years
Store browser details
1 month
Enable ad delivery or retargeting
3 months
Store browser details
30 days
Enable ad delivery or retargeting
1 day
Store performed actions on the website
2 years
Store performed actions on the website
session
Provide functions across pages
30 days
Store and track visits across websites
90 days
Store and track a visitor’s identity
Functional
10 years
Store privacy preferences
session
Provide functions across pages
session
Provide load balancing functionality
6 months
Store cookie consent preferences
Statistics
30 days
Store and track a visitor’s identity
30 days
Store and track visits across websites
Preferences
1 year
Store if a message has been shown
Usage
We use Litespeed for website hosting. Read more
Sharing data
This data is not shared with third parties.
Functional
2 days
Provide the prevention of cached pages
Usage
We use Cookiehub for cookie consent management. Read more
Sharing data
This data is not shared with third parties.
Functional
Store cookie consent preferences
Usage
We use Hotjar for heat maps and screen recordings. Read more
Statistics
1 year
Store a unique user ID
Usage
We use Matomo for website statistics. Read more
Sharing data
This data is not shared with third parties.
Statistics (anonymous)
13 months
Store a unique user ID
session
Store a unique session ID
6 months
Store referrer ID’s
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
nmstat
LtpaToken2
cmplz_selected_region
365 days
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wpEmojiSettingsSupports
city-of-helsinki-cookie-consents
dtCookie
rxVisitor
dtSa
dtPC
rxvt
PHPSESSID
mtnc_upsell_shown
mtnc_upsell_shown_timestamp
Manage your preferences
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Register description and the rights of data subjects
For more information on the processing of your personal data, please see more about data protection.
More information on accessibility
For more information on accessibility, please see the accessibility statement for hel.fi.
Text licenced under Creative Commons
The text content of the hel.fi website is licensed under a Creative Commons BY 4.0 licence. The images on the website may not be used elsewhere without permission.