Accessibility statement

This accessibility statement applies to the Helsinki City Archive website. The address of the website is https://kaupunginarkisto.hel.fi/en/.

The city’s goal

When it comes to the accessibility of digital services, the City of Helsinki strives to comply with at least the AA standards of the WCAG guidelines, if it is reasonably possible.

Compliance status

This website is for the most part complaint with all of the statutorily mandated accessibility requirements (WCAG criteria 2.1, AA standards), with the exception of the following detected shortcomings.

Non-accessible content

The content listed below is not yet fully complaint with the statutory mandated accessibility requirements. 

Detected shortcomings

Non-text content Not all images have clear textual equivalents for use with assistive technologies (WCAG 2.1: 1.1.1 Non-text content).

Website language: Not all of the content matches the language set for the site, or the language settings are not configured for assistive technologies (WCAG 2.1: 3.1.2 Language of parts).

Correcting shortcomings

We strive to continuously correct any detected shortcomings. This accessibility statement’s list of shortcomings is updated every time we correct a shortcoming.

Access to information in an accessible format

Content that cannot be accessed due to the aforementioned shortcomings can be requested from the administrator of this website. 

City Executive Office / Helsinki City Archive

Tuomas Virtanen (tuomas.s.virtanen@hel.fi)

Preparation of this accessibility statement

This accessibility statement was prepared on 9 February 2024.

Accessibility assessment

The accessibility assessment follows the City of Helsinki’s operational guidelines and methods that aim to secure the service’s accessibility throughout every work stage.

The accessibility of the website has been assessed by both a self-assessment and a third-party expert audit.

The assessment included programmatic accessibility testing and a manual examination of the website and its content.

Deficiencies detected by the assessment tools have been checked and, if necessary, corrected.

The accessibility of the website has been assessed by a third-party expert audit.

Updating the accessibility statement

The website’s accessibility is ensured by continuous monitoring as technology or contents change, as well as periodic checks. This statement is updated in association with changes to the website and the accessibility checks.

Feedback and contact information

Unit responsible for website accessibility

City Executive Office / Helsinki City Archive

Tuomas Virtanen (tuomas.s.virtanen@hel.fi)

Reporting inaccessible content

If you feel that the accessibility requirements are not met, you can report this to us via email helsinki.palaute@hel.fi or by filling out a feedback form www.hel.fi/feedback.

Requesting information in an accessible format

If you find that the contents of the website are not available to you in an accessible format, you can request this information via email helsinki.palaute@hel.fi or by filling out a feedback form www.hel.fi/feedback. The City of Helsinki strives to answer all enquiries within a reasonable timeframe.

Legal protection of accessibility, enforcement proceedings

If you are dissatisfied with the reply you received from us about a detected accessibility shortcoming or you did not receive a reply, you may submit a complaint or request for information to the Regional State Administrative Agency for Southern Finland.  The website of the Regional State Administrative Agency of Southern Finland has information on submitting a complaint and how complaints are processed.

Regional State Administrative Agency for Southern Finland


Accessibility Monitoring Unit


www.saavutettavuusvaatimukset.fi


webaccessibility@avi.fi

Tel. +358 295 016 000


Open weekdays 8.00–16.15

The City of Helsinki and accessibility

The City of Helsinki promotes the accessibility of digital services by standardising its publishing processes and organising accessibility training for its personnel.

The level of websites’ accessibility is continuously monitored in association with regular maintenance. Detected shortcomings are responded to immediately. We strive to carry out the necessary changes as soon as it is possible.

People with disabilities and users of assistive technologies

The City of Helsinki offers guidance and support to people with disabilities and users of assistive technologies. Support is available through the advisory services pages of the City of Helsinki website (www.hel.fi) and the advisory service’s telephone service.

Approval of the accessibility statement

This accessibility statement was approved on 15 February 2024.

City Executive Office / Helsinki City Archive

City of Helsinki